Shipping & Delivery

Issue.1 can ship your goodies for delivery anywhere within Australia and internationally via Australia Post. If you’re expecting a parcel and wanting an update, find your Tracking Number in your order confirmation email and track your parcel here.

We post your deliveries every day at 1PM, so any orders placed before get dispatched on the same day. Purchases made over the weekend or on a public holiday will be posted on the next business day. During peak times there may be delays to your order, but our team will keep you updated if this is the case. If you have any questions at any time, contact our store via phone or text on 0478 140 706 or send us an email at robina@issue1.com.au.

Please note, for heavy and bulky items including all of our shoes and large glassware pieces, a $15 postage shipping applies. 

 

Local Store Pick Up

We offer a local pick up option if you live locally to the Gold Coast. Simply select ‘In store collection’ at the checkout.

Your order will be ready for pickup within an hour, you are welcome to come collect your item anytime after this.

 

Shipping within Australia

Standard: $10 or free for orders over $150 (3-7 business days)

Express: $15 (1-3 business days)

Delivery to regional areas may take between 4-8 days.

 

Shipping to New Zealand

Standard: $30 (5-10 business days)

 

International shipping

Standard Shipping: $50 (8-10 business days)